Services Marketing : Concepts, Strategies, and Cases
by K. Douglas Hoffman, John E. G. Bateson Hardcover
- Author: K. Douglas Hoffman, John E. G. Bateson
- ISBN 13: 9781439039397
- ISBN 10: 1439039399
- Language: English
Specifications
| Index-10 | 1439039399 |
|---|---|
| Index-13 | 9781439039397 |
| Language | English |