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Service Quality : New Directions in Theory and Practice

Service Quality : New Directions in Theory and Practice

by Roland T. Rust, Richard L. Oliver Paperback 1993

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  • Author: Roland T. Rust, Richard L. Oliver
  • ISBN 13: 9780803949201
  • ISBN 10: 0803949200
  • Publication Year: 1993
  • Language: English

Specifications

Index-100803949200
LanguageEnglish
Index-139780803949201
Period-
Class Track-
Publisher- (1993)
Pages-

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