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Competing in a Service Economy : How to Create a Competitive Advantage Through Service Development and Innovation

Competing in a Service Economy : How to Create a Competitive Advantage Through Service Development and Innovation

by Michael D. Johnson, Anders Gustafsson Paperback 2008

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  • Author: Michael D. Johnson, Anders Gustafsson
  • ISBN 13: 9780470448212
  • ISBN 10: 0470448210
  • Publication Year: 2008
  • Language: English

Specifications

Index-10 0470448210
Index-13 9780470448212
Language English

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