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ICMI's Pocket Guide to Call Center Management Terms: The Essential Reference for Contact Center, Help Desk and Customer Care Professionals

ICMI's Pocket Guide to Call Center Management Terms: The Essential Reference for Contact Center, Help Desk and Customer Care Professionals

by Brad Cleveland Paperback 2004

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  • Author: Brad Cleveland
  • ISBN 13: 1932558004
  • ISBN 10: 1932558004
  • Publisher: ICMI
  • Publication Year: 2004
  • Language: english

Specifications

Index-10 1932558004
Index-13 1932558004
Language english
Publisher ICMI (2004)

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