Call Center Management on Fast Forward: Succeeding in Today's Dynamic Customer Contact Environment

Call Center Management on Fast Forward: Succeeding in Today's Dynamic Customer Contact Environment

by Brad Cleveland Paperback 1999

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  • Author: Brad Cleveland
  • ISBN 13: 0965909301
  • ISBN 10: 0965909301
  • Publisher: Call Center Pr
  • Publication Year: 1999
  • Language: english

Specifications

Index-100965909301
Languageenglish
Index-130965909301
Period-
Class Track-
PublisherCall Center Pr (1999)
Pages-