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ICMI's Call Center Management Dictionary: The Essential Reference for Contact Center, Help Desk and Customer Care Professionals

ICMI's Call Center Management Dictionary: The Essential Reference for Contact Center, Help Desk and Customer Care Professionals

by Brad Cleveland Paperback 2003

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  • Author: Brad Cleveland
  • ISBN 13: 0965909352
  • ISBN 10: 0965909352
  • Publisher: ICMI Press (International Cust
  • Publication Year: 2003
  • Language: english

Specifications

Index-100965909352
Languageenglish
Index-130965909352
Period-
Class Track-
PublisherICMI Press (International Cust (2003)
Pages-

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