Relationship Marketing : Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention
by Thorsten Hennig-Thurau, Ursula Hansen Paperback 2010
- Author: Thorsten Hennig-Thurau, Ursula Hansen
- ISBN 13: 9783642086229
- ISBN 10: 3642086225
- Publication Year: 2010
- Language: English
Specifications
Index-103642086225
LanguageEnglish
Index-139783642086229
Period-
Class Track-
Publisher- (2010)
Pages-