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The Satisfied Customer : Winners and Losers in the Battle for Buyer Preference

The Satisfied Customer : Winners and Losers in the Battle for Buyer Preference

by Claes Fornell Hardcover

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  • Author: Claes Fornell
  • ISBN 13: 9781403981974
  • ISBN 10: 1403981973
  • Language: English

Specifications

Index-101403981973
LanguageEnglish
Index-139781403981974
Period-
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