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The Satisfied Customer : Winners and Losers in the Battle for Buyer Preference

The Satisfied Customer : Winners and Losers in the Battle for Buyer Preference

by Claes Fornell Paperback 2008

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  • Author: Claes Fornell
  • ISBN 13: 9780230604063
  • ISBN 10: 0230604064
  • Publication Year: 2008
  • Language: English

Specifications

Index-100230604064
LanguageEnglish
Index-139780230604063
Period-
Class Track-
Publisher- (2008)
Pages-

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