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The Value Profit Chain : Treat Employees Like Customers and Customers Like Employees

The Value Profit Chain : Treat Employees Like Customers and Customers Like Employees

by James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger, W. Earl Sasser Hardcover

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  • Author: James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger, W. Earl Sasser
  • ISBN 13: 9780743225694
  • ISBN 10: 0743225694
  • Language: English

Specifications

Index-100743225694
LanguageEnglish
Index-139780743225694
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