Easing the Overloaded Help Desk- the Development of an User Self-Help Knowledge Management System
by Nelson K. Y. Leung Perfect 2007
- Author: Nelson K. Y. Leung
- ISBN 13: 9783836428668
- ISBN 10: 3836428660
- Publication Year: 2007
- Language: English
Specifications
Index-103836428660
LanguageEnglish
Index-139783836428668
Period-
Class Track-
Publisher- (2007)
Pages-
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