Achieving Patient (Aka Customer) Experience Excellence : Lessons from a Successful Cultural Transformation in a Hospital
by Rhonda Dishongh, Gregory D. Erickson, Qaalfa Dibeehi, Kalina Janevska Hardcover 2013
- Author: Rhonda Dishongh, Gregory D. Erickson, Qaalfa Dibeehi, Kalina Janevska
- ISBN 13: 9781466583085
- ISBN 10: 1466583088
- Publication Year: 2013
- Language: English
Specifications
| Index-10 | 1466583088 |
|---|---|
| Index-13 | 9781466583085 |
| Language | English |
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