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Service Productivity Management : Improving Service Performance Using Data Envelopment Analysis (DEA)

Service Productivity Management : Improving Service Performance Using Data Envelopment Analysis (DEA)

by H. David Sherman, Joe Zhu Paperback 2014

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  • Author: H. David Sherman, Joe Zhu
  • ISBN 13: 9781461498056
  • ISBN 10: 1461498058
  • Publication Year: 2014
  • Language: English

Specifications

Index-101461498058
LanguageEnglish
Index-139781461498056
Period-
Class Track-
Publisher- (2014)
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