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Bam! : Delivering Customer Service in a Self-Service World

Bam! : Delivering Customer Service in a Self-Service World

by Barry J. Moltz, Mary Jane Grinstead Paperback 2009

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  • Author: Barry J. Moltz, Mary Jane Grinstead
  • ISBN 13: 9781449007942
  • ISBN 10: 1449007945
  • Publication Year: 2009
  • Language: English

Specifications

Index-10 1449007945
Index-13 9781449007942
Language English

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