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Customer Tells : Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals

Customer Tells : Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals

by Marty Seldman, C. John Futterknecht, Benjamin S. Sorensen, John Futterknecht, Martin L. Seldman Paperback

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  • Author: Marty Seldman, C. John Futterknecht, Benjamin S. Sorensen, John Futterknecht, Martin L. Seldman
  • ISBN 13: 9781419596094
  • ISBN 10: 1419596098
  • Language: English

Specifications

Index-10 1419596098
Index-13 9781419596094
Language English

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