Managing Service Operations : Design and Implementation
by William J. Hollins, Sadie Shinkins Perfect 2006
- Author: William J. Hollins, Sadie Shinkins
- ISBN 13: 9781412929530
- ISBN 10: 1412929539
- Publication Year: 2006
- Language: English
Specifications
| Index-10 | 1412929539 |
|---|---|
| Index-13 | 9781412929530 |
| Language | English |