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Re-Organising Service Work: Call Centres in Germany and Britain : Call Centres in Germany and Britain

Re-Organising Service Work: Call Centres in Germany and Britain : Call Centres in Germany and Britain

by Karen A. Shire, Ursula Holtgrewe, Christian Kerst Hardcover 1

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  • Author: Karen A. Shire, Ursula Holtgrewe, Christian Kerst
  • ISBN 13: 9781138718432
  • ISBN 10: 1138718432
  • Publication Year: 1
  • Language: English

Specifications

Index-10 1138718432
Index-13 9781138718432
Language English

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