Exceptional Service, Exceptional Profit : The Secrets of Building a Five-Star Customer Service Organization
by Leonardo Inghilleri, Micah Solomon, Horst Schulze Hardcover 2010
- Author: Leonardo Inghilleri, Micah Solomon, Horst Schulze
- ISBN 13: 9780814415382
- ISBN 10: 0814415385
- Publication Year: 2010
- Language: English
Specifications
| Index-10 | 0814415385 |
|---|---|
| Index-13 | 9780814415382 |
| Language | English |