Customer Service in Health Care : A Grassroots Approach to Creating a Culture of Service Excellence
by Kristin Baird Paperback 2001
- Author: Kristin Baird
- ISBN 13: 9780787952518
- ISBN 10: 0787952516
- Publication Year: 2001
- Language: English
Specifications
| Index-10 | 0787952516 |
|---|---|
| Index-13 | 9780787952518 |
| Language | English |