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Complaint Management Excellence : Creating Customer Loyalty Through Service Recovery

Complaint Management Excellence : Creating Customer Loyalty Through Service Recovery

by Sarah Cook Paperback 2012

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  • Author: Sarah Cook
  • ISBN 13: 9780749465308
  • ISBN 10: 0749465301
  • Publication Year: 2012
  • Language: English

Specifications

Index-100749465301
LanguageEnglish
Index-139780749465308
Period-
Class Track-
Publisher- (2012)
Pages-

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