Service Quality : Multidisciplinary and Multinational Perspectives
by Stephen Brown, Evert Gummeson, Bo Edvardsson, Bengtove Gustavsson Hardcover 1998
- Author: Stephen Brown, Evert Gummeson, Bo Edvardsson, Bengtove Gustavsson
- ISBN 13: 9780669211528
- ISBN 10: 0669211524
- Publication Year: 1998
- Language: English
Specifications
Index-100669211524
LanguageEnglish
Index-139780669211528
Period-
Class Track-
Publisher- (1998)
Pages-