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The Customer Delight Principle : Exceeding Customers' Expectations for Bottom-Line Success

The Customer Delight Principle : Exceeding Customers' Expectations for Bottom-Line Success

by Timothy L. Keiningham, Terry G. Vavra Hardcover

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  • Author: Timothy L. Keiningham, Terry G. Vavra
  • ISBN 13: 9780658010040
  • ISBN 10: 0658010042
  • Language: English

Specifications

Index-100658010042
LanguageEnglish
Index-139780658010040
Period-
Class Track-
Publisher- (-)
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