The Quality Journey : How Winning the Baldridge Sparked the Remaking of IBM
by Joseph H. Boyett, Stephen Schwartz, Laurence Osterwise, Roy Bauer Hardcover
- Author: Joseph H. Boyett, Stephen Schwartz, Laurence Osterwise, Roy Bauer
- ISBN 13: 9780525936596
- ISBN 10: 0525936599
- Language: English
Specifications
| Index-10 | 0525936599 |
|---|---|
| Index-13 | 9780525936596 |
| Language | English |