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Customer Service on the Internet : Building Relationships, Increasing Loyalty, and Staying Competitive

Customer Service on the Internet : Building Relationships, Increasing Loyalty, and Staying Competitive

by Jim Sterne Paperback

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  • Author: Jim Sterne
  • ISBN 13: 9780471382584
  • ISBN 10: 0471382582
  • Language: English

Specifications

Index-10 0471382582
Index-13 9780471382584
Language English

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