Business Process Mapping Workbook : Improving Customer Satisfaction
by J. Mike Jacka, Paulette J. Keller Hardcover
- Author: J. Mike Jacka, Paulette J. Keller
- ISBN 13: 9780471079774
- ISBN 10: 0471079774
- Language: English
Specifications
| Index-10 | 0471079774 |
|---|---|
| Index-13 | 9780471079774 |
| Language | English |