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The Quest for Quality : Prescriptions for Achieving Service Excellence

The Quest for Quality : Prescriptions for Achieving Service Excellence

by Phillip S. Wexler, W. A. Adams, Emil Bohn Paperback

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  • Author: Phillip S. Wexler, W. A. Adams, Emil Bohn
  • ISBN 13: 9780312141301
  • ISBN 10: 0312141300
  • Language: English

Specifications

Index-10 0312141300
Index-13 9780312141301
Language English

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