Managing the Customer Experience : Turning Customers into Advocates
by Joe Wheeler, Shauna L. Smith Hardcover 2002
- Author: Joe Wheeler, Shauna L. Smith
- ISBN 13: 9780273661955
- ISBN 10: 0273661957
- Publication Year: 2002
- Language: English
Specifications
| Index-10 | 0273661957 |
|---|---|
| Index-13 | 9780273661955 |
| Language | English |