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The Art of Software Support : Design and Operation of Support Centers and Help Desks

The Art of Software Support : Design and Operation of Support Centers and Help Desks

by Francoise Tourniaire, Richard Farrell Paperback

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  • Author: Francoise Tourniaire, Richard Farrell
  • ISBN 13: 9780135694503
  • ISBN 10: 0135694507
  • Language: English

Specifications

Index-10 0135694507
Index-13 9780135694503
Language English

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