Great Britain. Office of Government Commerce

Key element guide

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Key item features

Title Context: Key element guide
Primary Contributor: Great Britain. Office of Government Commerce
System ISBN Index: 9780113310715
Language Presentation: English (US Standard)
Page Manifest Extent: Standard Printing Edition Count pages

Description

This publication is intended to provide a synopsis of the basic concepts and practice elements of Service design, which forms part of the core ITIL service management practices. In order to meet the current and future business requirements, this book provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT infrastructure service solutions and processes.