The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business
by Sriram Dasu, Richard B. Chase Hardcover 2013
- Author: Sriram Dasu, Richard B. Chase
- ISBN 13: 9780071809931
- ISBN 10: 0071809937
- Publication Year: 2013
- Language: English
Specifications
| Index-10 | 0071809937 |
|---|---|
| Index-13 | 9780071809931 |
| Language | English |