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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong

A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong

by Janelle Barlow Paperback 2008

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  • Author: Janelle Barlow
  • ISBN 13: 1576755827
  • ISBN 10: 1576755827
  • Publisher: Berrett-Koehler Publishers
  • Publication Year: 2008
  • Language: english

Specifications

Index-10 1576755827
Index-13 1576755827
Language english
Publisher Berrett-Koehler Publishers (2008)

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