Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
by Michael L. George, Dinesh Rajan, Dan Blackwell Hardcover 2003
- Author: Michael L. George, Dinesh Rajan, Dan Blackwell
- ISBN 13: 0071418210
- ISBN 10: 0071418210
- Publisher: McGraw-Hill Companies
- Publication Year: 2003
- Language: english
Specifications
Index-100071418210
Languageenglish
Index-130071418210
Period-
Class Track-
PublisherMcGraw-Hill Companies (2003)
Pages-